Focus on customers

Focus on customers

For all those who call on Fluvius, we offer the best possible service. By this we mean: a service that responds smoothly to the customer's needs and expectations. This means, among other things, a quick and clear answer, prompt execution with minimum waiting time and disruption, and clear communication.
That is what we aim at for the approximately 6.5 million inhabitants of Flanders who rely on us and also for our shareholders, all 300 Flemish cities and municipalities.

We continued to build optimal customer satisfaction with projects within six customer-centric policy themes: